Design/Strategy Conf. 2011: In Their Own Words

June 1, 2011

A few weeks back I attended the Design/Strategy conference, put on by the IIT Institute of Design in Chicago. Overall it was a solid lineup. A quirky and broad range of speakers, discussing the cross-sections of design, strategy and business. Rather than try to sum it up myself, below are some of the more memorable and inspirational quotes I captured from the two-day affair. Read and absorb. Read and absorb.

(Photo not of the actual conference. But it looked similar, I promise.)

“Design research:  how to know
Design thinking:  what to do
Design skills:  how to do it
Design Awareness:  how to choose”  – Bill Moggridge, director of the Smithsonian’s Cooper-Hewitt, National Design Museum

“All of our systems that work have been designed and proven for a stable world. Now the world is more dynamic and shifting. The frame is constantly changing… The amount of relearning that each of us have to do today is stunning — the half-life of many skills are 5 years…  Learning is a play between context and content: How do I make this strange new idea familiar?… Now, increasingly, we cultivate, we don’t teach.”  “Let me alter the music of a film and I can alter not only its meaning but also what you can actually see.”  -John Seely Brown, visiting scholar and adviser to the Provost at University of Southern California   

“Form is disappearing. Look at all the mobile phones, they look similar. TVs are the same way. The focus has shifted to the UI.”  -Kun-Pyo Lee, head of the Corporate Design Center and EVP at LG Electronics in Seoul, Korea

“Don’t despair, once the Flintstones understood that the pelicans could mix cement, then they understood innovation.”  “Complexity is the number of independent variables behaving independently in a predictable way.  And design is a special vitamin, which taken daily helps with complexity.”  -Jim Hackett, president and CEO of Steelcase, Inc.

“Your best ideas are the worst. Your actual prototypes will make you feel like that… In tech, know your first release is not a final product, just a hi-fi prototype.”  “You have a brilliant idea every day. If there’s no process to channel those ideas, you have a problem.” – Guillermo Krovblit, co-founder of Peapod Labs

“3-D printers mark the beginning of a change where goods aren’t so scarce, its the design of the goods that are.”  “[These days] built to last means built to change.” – told to him by ‘a writer’  “We are trending away from hoarding towards sharing.”  – Chris Meyer, founder of Monitor Talent, entrepreneur, executive, consultant, author, and leader of a think tank

The conference's home: the incredible Spertus institute in Chi-town.

“What we need to teach is passion with purpose.  Our school system is missing this… One of the best ways of learning is to own the learning.”  -Neeru Khosia, co-founder and executive director of CK-12 Foundation

“In the future it will not be important where product is produced. What will be important is who are the customers and where they are.” “Of 6.3 million college graduations in 2010 in China, 136,900 were from the design field. 9630 grads were from 1125 industrial design programs.” -Jun Cai, a leading design educator and researcher in China

“Design of course is this wondrous, rich, ambiguous, hard-to-figure-out kind of thing… Design happens at the intersection of possibilities, constraints and uncertainties.”  -Jeanne Liedtka, professor of the Darden School of Business at the University of Virginia

“The more value we create [for the 4 billion people in poverty] at the ‘Bottom of the Pyramid’/our customers, the more we create for ourselves. We can’t just think about building ventures, we have to think about the ecosystem around these things.”  -Ted London, research fellow at the William Davidson Institute & faculty member of the University of Michigan’s Ross School of Business

“If your ambition is not much higher than your resources, you will not succeed.”  (referring to entrepreneurs in poverty in India)  “Success [in design & business] rests on insights, a blend of logic of observation. Not just intuition.”  – Jamshyd Godrej, chairman of the board of Godrej & Boyce Manufacturing Company

“There are emerging trends from our speakers. 1) The problems are tougher than every before. 2) Analysis and Synthesis are fusing.” “Analysis is what you should’ve done beforehand had you known what you know last year.”  – Larry Keeley, design strategist and president and co-founder of Doblin Inc.


A Super Design for a Super Day

February 6, 2011

In honor of this over-hyped yet misunderstood Great American Holiday, here’s a shout-out to beer. To great design. To two beautifully-placed perforated cardboard flaps, opening like a set of grand palace doors revealing the treasure within. Hand goes in, beer comes out. No more or less complicated than needed. Works in the fridge. Works on the balcony. Just works.

So, finally. In this era of vented-wide-mouth cans, vortex bottles, and countless other think-marketing-first gimmicks, we have a beer company that finally got something right. A simple, practical innovation… one that that truly makes life easier.

Now I don’t have a particularly strong taste for Bud Light, but one has to reward great design.

Sometimes it’s just that simple.  Cheers.


Got game?

December 30, 2010

Will this poster still be funny in 2020?

If you work in the tech or business worlds, chances are you’ll be asked this question in the foreseeable future (if you haven’t been asked it already). And what better way to round out a year than with a bold prediction for what’s to come?

If the last decade was largely about technology shaping social connections, the next few years could mark the start of the ubiquitous gaming era. Now I’m no prophet. But many a bright mind in these circles seem to agree: the games are coming. That’s right, games and layers of games, everywhere… where you work, where you eat, where you go to the doctor, where you sleep. This could mean a world that’s more fun, more measured, more engaging, more transparent, with more gold coins. Or it could mean something else. Like the social web pioneers of the early 2000’s, the power is in our hands… as the rules for how games will shape our future are yet to be written.

Tell me more, you say.

If you’re in a reading mood, here’s a lengthy deep dive from Fast Company into the psychology behind games, and what many corporate and government players are doing in this space. (Did you know humans have collectively spent as much time playing WoW as we’ve spent evolving as a species?)

From the New York Times, this articles touches on the history and current state of the gaming world, and where we’re headed.

And here, the token video from a young pioneer of the gaming future, breaking down game stickiness into four key dynamics: appointments, influence & status, progression, and communal discovery. Right.

For those in need of some bedside reading, check out Total Engagement, a unique, though admittedly academic, take on the potential for games to revolutionize the modern workplace, drawing on dynamics from wildly successful massively multiplayer online games (MMORPGs) out there.

For the auditory learners, a short radio segment from NPR on top games of 2010.

And lastly, a Wired Magazine article on a game that inadvertently changed a previously-established billion-dollar industry, by changing the behaviors of the players involved. Sound familiar?

So don’t say you weren’t warned, citizens of the world. Happy 2011. And game on.


Mobile Phones and the Self

November 9, 2010

These machines, what a part of us they’ve become!  And whether we like it or not, what gadgets we carry around reflect something about us to the outside world. Similar to how our clothing and grooming do. How the type of music we listen to does. How the type of house-pets we keep do (I keep none, it’s against my building code). Not to say that the viewpoints expressed in this comic are entirely accurate… but hey, decide for yourself.

IPhone vs Android vs Blackberry

"How smartphone users see 2G phone users..."


Is the “Eureka!” Moment a Myth?

September 28, 2010

Ever wonder where good ideas like the internet or wearable blankets come from?  Of course you have. Here’s one theory that comes with some compelling video work… quickest 4 minutes you’ll spend all week:

TED posted a longer version of Steve Johnson’s talk that fleshes out the historical importance of collaboration and idea incubation. He steps outside the frame of technology and focuses on creative inspiration and the problem-solving process itself. Pretty good stuff. Highlights include tangents on submarine warfare, Darwin, gravity, and the creative powers of alcohol versus caffeine.


‘The Onion’ on Tech Breakthroughs

June 29, 2010
Onion technology

Goggles sold separately

Tuesdays have always been under-appreciated days. So it’s in their honor that I dug up this fine article from 9 years ago. Seemed relevant.

(On a related note, check out this mildly-innovative onion technology.)


The State of Internet Usage

March 21, 2010

Where does your website fall into the mix?

It’s huge.  It’s popular.  It’s in style .  It’s the current global catalyst of communication and information.  It’s the Internet.  And there’s a lot of people using it.  But what for, you ask?

In January the BBC charted the use of internet by measuring unique visitors and created treemaps charting the top 100 most visited websites as well as breakdowns by site categories. The result is a series of interesting and digestible visualizations of the madness that is the online world — at least from a traffic perspective. You’ll find some surprises, and some things you might expect. See for yourself, and keep on surfing.


How a Robot Evokes Real Human Emotion

November 2, 2009

Get excited robot junkies and futurists, this video out of Boston Dynamics showcases a new four-legged transport “dog” designed for the military. Surprisingly enough, the most illuminating part of it isn’t the technology itself – which is pretty amazing – but people’s reactions at the :35 and 1:27 marks.  

Go ahead and watch.

Now did you feel yourself cringe at those parts? Did you feel even the slightest pang of feeling for the thing? That, my friends, is empathy. Empathy towards a real-life robot. Now what does that tell you?


Colors of eCommerce

October 19, 2009

colors

Remember the first time you noticed that the biggest fast food chain restaurants all had red and yellow in their logos? If you’re at all like me (which you may not be..) the excitement of this discovery was quickly overcome by the realization that originality often comes at a premium in this world. And that sometimes successful business meant borrowing, and borrowing some more.

Well another similar color pattern has emerged in our consumption-driven economy. Blue and orange have seemed to end up wherever mass business transactions appear on the mighty internets, with  eCommerce giants Amazon, eBay, Walmart, Sears, and Zappos all incorporating the colors into their pallets. There’s no doubt color can have a strong impact in design, but while physiological studies claim to tie the colors red to appetite, it’s not so clear that blue and orange equate to “buy” as much as this is just another game of follow the leader.

The implications of the new blue and orange internet take-over aren’t so clear. Much like restaurants and fast food, many reputable eCommerce sites don’t use these colors – but the largest ones all seem to. It would interesting to take a look at how the color coordination of fast food affected the greater restaurant and food-consumption market. (Volunteers?)

Here’s one prediction though: wearing blue and orange clothing together will become less fashionable by the day …making you look more and more like a website. Kind of like wearing red and yellow tends to make you look like a giant hotdog. Speaking of food..


The New Burden of the Passerby Picture-Taker

May 18, 2009
"She better be taking a nice picture of us!"

"She better be taking a nice picture of us!"

Remember when taking a picture meant a bright flash and several weeks of waiting to see how everyone looked that night?

One of the many allures of digital cameras these days is that their built-in LCD screens allow us to see photos immediately after they are taken. While that feature helps people ensure they get the pictures they want, the instant feedback also has helped turn cameras into portable high-tech mirrors… “Hey everyone, come and see how good I look!

Vanity aside, the most troubling side effect of this “mirror” function is felt by the innocent passersby.  Answering “Sure!” to the age-old question “Can you take a picture of us?” now entails subjecting oneself to a level of artistic criticism from strangers most of us never had to face before the digital camera explosion. No longer is it enough to point and click and smile and walk away. The etiquette has morphed and added the steps of standing and waiting while your composition is critiqued and offering to take another. It’s a whole new level of responsibility for those daring enough to snap a photo for strangers – you cannot just take a picture, you must take a good picture.

It’s an unfortunate case where the burden falls on bystanders rather than those adopters of the technology themselves. So I say stand up for yourself next time your photography skills are enlisted out of the blue! Take the time to either defend your artistic vision or just take a picture and walk away like the good ol’ days.  Or even better yet, experiment with more creative approaches.


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